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New Contributor
allanjames
Posts: 4
Registered: ‎12-03-2012
My Device: 9360
My Carrier: dont know
Accepted Solution

downloading failed on 9360

I cant download anything,every time it just says error,, ive tried to remove battery was un succesful, please help me...
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JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloading failed on 9360

What are downloading, what file type and what file size?

 

  • Open your browser > Menu key > Options > Browser cache and clear the browser cache and history.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.




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New Contributor
allanjames
Posts: 4
Registered: ‎12-03-2012
My Device: 9360
My Carrier: dont know

Re: downloading failed on 9360

Its starts the download, ( 1mb file) but takes like 3 hours to download, and my signal is 3G.
Please use plain text.
JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloading failed on 9360

I wish you could answer my specific questions.

 

You have entered "don't know" as your mobile provider. You really don't know who you pay your monthly bill or what service your BlackBerry uses?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
allanjames
Posts: 4
Registered: ‎12-03-2012
My Device: 9360
My Carrier: dont know

Re: downloading failed on 9360

Im mtn, eny file size
Please use plain text.
JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloading failed on 9360


allanjames wrote:
Im mtn, eny file size

Better.

 

Any idea yet who your mobile provider is?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
allanjames
Posts: 4
Registered: ‎12-03-2012
My Device: 9360
My Carrier: dont know

Re: downloading failed on 9360

The provider is mtn
Please use plain text.
JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloading failed on 9360


allanjames wrote:
The provider is mtn

Read this:

 

http://congdongtinhoc.info/mtn-nigeria-to-throttle-blackberry-usage-speeds-for-subscribers/




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.