11-25-2012 04:03 PM
Add my Bold 9930 to this list with the 30210 problem.
Additionally, I tried to purchase an App via the website with my Bold connected via the USB to my computer. I get all the way to the purchase screen, then AppWorld comes up with a "null" total. Yes, "null." It shows "()" as the amount due so it just stops and returns me to the app description page.
12-07-2012 05:09 PM
FYI, I have been dealing with Blackberry for about a week on this (thanks in part to Verizon and their ability to get me to a Blackberry service agent for free!).
Narrowing the story down, Kevin from Blackberry called me back (after Blackberry confirmed that they know about this "30210 Error" issue) and walked me through what he thought would be a solution (for me anyway).
He noted that on my error logs (that I sent to Blackberry), the Zip Code in my Paypal account was reporting an error... I have 55555-1234... the extension of the zip code in my Paypal was causing (my) error... once I corrected the zip code to five-digits (55555), without the extension, my error went away and I was able to buy apps again! Woo-Hoo!!!
Not sure if that will help anyone else, but, I thought I would throw it out there (in hopes of saving someone else.
p.s. if using a credit card, ensure that your Blackberry App World and Credit Card Address match EXACTLY! (only using a five-digit zip code). God Bless...
12-07-2012 05:37 PM
Thank you so much for sharing your findings! I can tell you that having zip code mismatches in my case would be likely. I'll try to get into these accounts and match them up this weekend and share my results.