BlackBerry World

[SeanMaclair5678]

However, if you do it from a computer, it doesn't

[wilburn69]

forgot my password and secret question

[SeanMaclair5678]

From your computer, go to your carrier's BIS website. At the logon screen, click "Forgot Password" or "Forgot Username". Enter your PIN or IMEI, then click OK.

[Perusha]

Hello please help me I tried deleting my old I D,by clicking da link on my email but when it says continue I pressed it and it goes to blank page,I waited for hours but it showed nothing,I have been trying for months to sort this I came this far and its still not working,how will I know if my I D is deleted,please help

[abbymorenike]

Thanks for posting this solution. I have been going crazy on how to reset I called RIM directly they were no help unless I pay and of course Tmobile had no solution for either!

[jkristjansen]

I can't remember my password, though I can remember the answer to the secret question. However, the e-mail account that I'd used with it is no inactive so I can't log in to find the e-mail that they've sent it with my password, so I don't know what to do. Any suggestions?

[anene]

i need my blackberry password recovery answer

[sdgardne]

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anene wrote:
i need my blackberry password recovery answer

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Hi and Welcome to the Community!

Given the discussion in ths thread pertains to BBID, only you will know the answer to the password recovery question...you would have created the question and the answer when you created your BB ID. No one else can know that information...it is secure.

Good luck!

[mamoeti]

Please help me I cannot remember my I'd pass word and even the recovery question

[sdgardne]

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mamoeti wrote:
Please help me I cannot remember my I'd pass word and even the recovery question

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Hi and Welcome to the Community!

Then you require more drastic recovery means:

• KB26361 How to change or reset a BlackBerry ID password

Good luck!