Hello lynethbawag
Welcome to BlackBerry Support Community Forums
Please reset your BlackBerry ID password here http://blackberryid.blackberry.com/bbid/recoverpassword. or Look at this Knowledge Base for further information :
KB26361 : How to change or reset a BlackBerry ID password.
Prince
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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
