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BlackBerry World

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New Contributor
moreover9
Posts: 8
Registered: ‎01-26-2013
My Device: torch 9800
Accepted Solution

hi

plz i need help my blackberry app world disappeared when i updated it to the newer version. when i googled for a solution they said that an email was sent from blackberry baut i didnt recived that email. i tried deleting it and downloading it again but it didnt work. i even tried to downgrade but nothing worked.

can u please help?

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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: hi

Hi moreover9,

 

Welcome to the BB Community...


Lets first try to find ur BB App World on ur BB...follow the steps:

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.

See if ur can find ur BB App World...

If u cant find ur BB App World from the last given process, then let's first make sure it's completely gone from your phone then we'll see about getting it reinstalled.

From your homescreen go to Options>Device>Application Management and look for BB App World. If it's listed in the list, highlight it with your cursor, press the menu key and select Delete. Now that we're sure it's gone, remove your battery while your phone is powered on then replace it.

 

Your next step is to go to http://us.blackberry.com/apps/app-world/download.html from your PC/Laptop browser and download it again from there.

 

Good Luck...

with regards
simply abhik...
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New Contributor
moreover9
Posts: 8
Registered: ‎01-26-2013
My Device: torch 9800

Re: hi

i did try as u suggested but nothing happened more than once. i also tried the process offered by how to reload ur os but it also didnt work. what other solution can be offered?

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New Contributor
moreover9
Posts: 8
Registered: ‎01-26-2013
My Device: torch 9800

Re: hi

help?
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New Contributor
moreover9
Posts: 8
Registered: ‎01-26-2013
My Device: torch 9800

Re: hi

help?
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: hi

Read this link:

Article ID: KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

Follow each of the suggestions. Resolution #1 is the mostly likely to resolve your issue.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
moreover9
Posts: 8
Registered: ‎01-26-2013
My Device: torch 9800

Re: hi

thank u alot!!!
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: hi

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
xoxjadiexox
Posts: 5
Registered: ‎03-06-2013
My Device: Blackberry Torch 9800

Re: hi

i tried both of the suggestions given above by m app world still does not appear.

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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: hi


xoxjadiexox wrote:

i tried both of the suggestions given above by m app world still does not appear.


I'm not sure what you've tried to do, since you didn't specify.

 

Try this:

 

Resolution 1

On BlackBerry 6 OS versions prior to 6.0.0.706 and the App World Icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After download, please restart your BlackBerry smartphone when prompted.
  4. Verify that BlackBerry App World is located on the home screen.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.