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zinabari
Posts: 1
Registered: ‎05-21-2013
My Device: blackberry bold4
My Carrier: bold4
Accepted Solution

hi

HO̶̲̥̅̶̷̩̥̊͡ do ℓ̊ recover M̶̲̥̅̊y̶̲̥̅̊ blackberry password and the secret question.please
Please use plain text.
JSanders
Posts: 82,586
Likes: 22,627
Solutions: 5,826
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: hi

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password


or directly from www.bbid.com

 


******
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




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