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Derekmc
Posts: 0
Registered: ‎12-26-2012
My Device: Bold 9790
My Carrier: vodacom

how do you correct your ID if you cant remember your password ?

Good day,

 

When I originally set up my blackberry ID, and password, the incorrect email address was used. Now that I have acquired a playbook, I don’t remember my password, and the reset is being sent to an email address that does not exist. How do I solve this ?

I set up a new ID for the play book, so now have 2 ID’s is this a problem ? do they both need to be the same ?

 

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Guru I
Xandrex
Posts: 18,377
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: how do you correct your ID if you cant remember your password ?

so you have one BBID on your Bold, and another one on your PlayBook?

Which is the one for which you have forgotten the password ?



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