BlackBerry World

[mobile9700]

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.NullPointerException
org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:520)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:427)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause

java.lang.NullPointerException
note The full stack tra

[FrankieS]

Hi mobile9700,

Could you please provide some more detail about what is happening on your BlackBerry Bold 9700 smartphone when you receive the HTTP Status 500 error so we can better assist you? Can you provide the full error you receive on your screen? Are you activated on a BlackBerry Enterprise Server?

Thanks.