05-03-2013 08:35 PM
hi,i installed bbm and it was working fine,but it started to make the device slow,so i uninstalled it and reinstalled it again,but when i setup it,the same message keep appears to me "a temporary bbm server error "
i removed the battery and replaced it again and the same thing happend,i uninstalled it many times and reinstalled it many times but always the same message appears,please help me
05-03-2013 10:36 PM
Today there has been a known BBM server issue primarily affecting users in Europe, Middle East and Africa. While BlackBerry has stated they have fixed the issue, I imagine it takes time for the backlog of messages and server pings to cycle and propagate across the network.
So, be patient, give it a few hours and all should be back to normal.
In a few hours if it is not so, please contact your mobile provider for technical support and ask for the issue to be escalated directly to BlackBerry technical support.
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