BlackBerry World

[seankmclean]

I just recently upgraded the blackberry I'd software and now my app world will not open. When I open the menu of running programs it shows it running but does not open at all.

[prince2012]

Hi seankmclean 

Welcome to BlackBerry Support Community Forums.

Have you tried a Battery Pull ! If not then do it like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot. Then see if App World works.

Prince

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[seankmclean]

I tried the battery pull, still nothing

[prince2012]

Hi seanKmclean 

If its not working then please Uninstall BlackBerry App World from your device KB10040 : How to view or remove installed application on a blackberry smartphone . After that perform another Battery pull Restart as mentioned above .Then from your BlackBerry Browser Click or Go to www.blackberry.com/appworld and download it again.

Please try it I hope it will help.

Prince

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Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.            

[seankmclean]

Deleted... Reinstalled... Same issue no change... Maybe deleting bberry I'd and trying again that way?

[kenm47]

I had upgraded to 4.0.0.55 and the icon is no longer in my homescreen, I am therefore unable to open app world. I have also tried on several occasions the advice given above - hard start, delete, hard start, reload etc. I can also not find any link to download version 3.1.1.21 which was the last one that worked as I had the same issue with 3.1.1.25

[seankmclean]

ok.. deleted blackberry ID, deleted APP WORLD.... and exact same issue..... app world does not open... any more thoughts?