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BlackBerry World

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New Member
angied3608
Posts: 1
Registered: ‎07-25-2013
My Device: blackberry bold 9780

new changes for updated version

I was recently forced to update the bb world and now I can't access my account with the old password anymore. Has anyone had this issue?

 

I have tried to email customer support and no luck in finding info. I am frustrated as I want to purchase games etc but can't

 

 

Hall of Famer II
sdgardne
Posts: 48,763
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: new changes for updated version

Hi and Welcome to the Community!

 

BBWorld uses BB ID as the authentication mechanism. Please validate your BBID account:


angied3608 wrote:

I have tried to email customer support and no luck in finding info. 


Formal support for all BlackBerry services starts with your mobile service provider, who can escalate your case up to BlackBerry if such is required.


Occam's Razor nearly always applies when troubleshooting technology issues!
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