Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Application world gives me 'log in wt user name and password associated wt this device' every time I try to log in, av changed password, tried everyting to no avail, pls help. D fone is a torch 9800 and I got it off someone and gave out my old fone too. Pls kindly help!!!
When you received your BlackBerry® Torch™ 9800 smartphone had a security wipe been done on it to remove the previous owner's information and BlackBerry® ID? If not, you will need to backup your data and perform one and then setup the BlackBerry® Torch™ 9800 smartphone with your own BlackBerry® ID. This KB article should help. "How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone" http://bbry.lv/TYT3st
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter!@BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
