Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
New Contributor
tinoviena
Posts: 3
Registered: ‎11-07-2012
My Device: curve black
Accepted Solution

not possible to accept terms

Hi,
I've updated BB app world to latest version a few days ago, registered a BB I'd and tried to install an app.
App world keeps asking me to accept t&c, which I do, and then nothing happensj dialog closes and I see the download button again. I can repeat this forever.
Any ideas?
Many thanks in advance
Please use plain text.
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: not possible to accept terms

Follow the below steps -

 

  • Go to Options > Device > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
  • Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
  • Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.
  • After installation and possibly another reboot, check your homescreen or another folder, or Downloads folder for the application.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Please use plain text.
New Contributor
tinoviena
Posts: 3
Registered: ‎11-07-2012
My Device: curve black

Re: not possible to accept terms

Hi,

Thanks for the hint, I've tried it twice though, and still doesn't work. I open the re-installed AppWorld, go to My World, Accept the terms and see the App World start screen again, so can't enter My World.
Can it be a permissions issue?
Or can a company policy cause these symptoms?
Please use plain text.
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: not possible to accept terms

Hi tinoviena,

 

Check the the below KB article -

 

  • KB32695 Unable to accept the App World License Agreement

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Please use plain text.
New Contributor
tinoviena
Posts: 3
Registered: ‎11-07-2012
My Device: curve black

Re: not possible to accept terms

 

 

Oh My God! LoL

I'll stay away from AppWorld!

BB is definitely not from this century :smileyhappy:

 

Thanks a lot, for your help though,

but BB is definitely not my thing.

 

Thanks,

Tino

Please use plain text.
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: not possible to accept terms

Hey, don't be upset your problem. This is one off issue that you're facing! I would recommend you to back up all your device data and have a security wipe. from Option > Security > menu button > wipe handheld!

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Please use plain text.