BlackBerry World

[MisterGuy]

I just recieved a error message when trying to download a new game: null (Error id: 11200)

I've only downloaded one other thing in the past. What does this mean?

Thanks,

Joel

[sdgardne]

Hi and Welcome to the Community!

I find no public KBs with that error code...perhaps you can have better luck searching on any additional information there may have been in the error message:

• http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do

Otherwise, I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

• KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.

Hopefully it'll work for you! Good luck and let us know!

[MisterGuy]

Thank you for the warm welcome. Unfortunately the cache clearing did not work, so I'll take a look around the link you provided.

Thanks Again.

[sdgardne]

Is there anything more to the error message? Typically, there is text along with the code...if you provide the complete and exact error message, maybe we can make a better guess...