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BlackBerry® World

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Regular Visitor
gitash
Posts: 1
Registered: ‎12-12-2012
My Device: curve 9300
My Carrier: vodacom
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paid but have not got app

I paid for an app on blackberry world and got a payment slip but did not get the app. I have reset my phone but it is still not installed. Pls help
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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: paid but have not got app

[ Edited ]

Open your BlackBerry World app on your phone.  From there go to My World, press the menu key and select Refresh List.  That will give you an up-to-the-minute account of which apps you should have.  This has been known to resolve issues such as yours quite often.

 

 

Cheers.  :smileyhappy:

 

(It's not a big deal but you posted this under the "BlackBerry 10 Applications>BlackBerry World" thread when it appears you're using a Curve.  If, in fact, you're using a BB10 phone, my advice will not work....no menu key.)


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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