01-15-2013 05:47 PM
01-15-2013 05:53 PM
01-15-2013 05:56 PM
Hi and welcome to the forums!
See if this article is applicable to your situation. If not please provide the exact error message and details of the procedure you are using.
KB25553 "There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry App World
01-15-2013 06:03 PM
01-15-2013 06:15 PM - edited 01-15-2013 06:22 PM
OK...but I advise that you follow instead the KB that Bifocals posted for you above, which says to (as I said) contact your mobile service provider.
Looking at that link you provided, I don't see anything on point to your issue...do you? If you do, then I suppose you can choose to follow that instead.
All we can do is provide you with guidance from what we understand...it's up to you to choose what to do.