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Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: "We cannot connect you to Blackberry App World" Error


mukuro15 wrote:

Hi,

 

Sorry but I've have tried all the things I have read in this thread. Mine stopped synching when I updated my BB AppWorld in my BB8520.


In which case, your next step is formal support -- available from your wireless service provider or authorized reseller (basically, whoever you purchased your BB from and/or pay monthly for your services).

 

Good luck!


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New Contributor
andreatlr
Posts: 7
Registered: ‎10-09-2011
My Device: 9900

Re: "We cannot connect you to Blackberry App World" Error

I've tried this. I got to installing the plug in at one point but I don't know how. When I log in to app world on my laptop I have two options. Account Details or log out. I'm ready to give up!
New Contributor
mukuro15
Posts: 7
Registered: ‎10-08-2011
My Device: 8520 Curve

Re: "We cannot connect you to Blackberry App World" Error

I guess that's it. Hoping they can help me with my subscription I am paying for.

Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: "We cannot connect you to Blackberry App World" Error

Hi All,
I am facing the same issue. I have 2 vendor accounts, one has free application in draft state and other has a paid application in published state along with another paid application in draft state. I can download the app from first vendor account, but not from second vendor account. I used same Blackberry ID to download both the applications.
I followed the following KB article, but in vain:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB29490&sliceId=1&di...

I am unable to solve the issue, since last week. Please help me out here.
My device contains latest version of BB app world.
Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: "We cannot connect you to Blackberry App World" Error

I have fixed the issue by adding BB id in sandbox account and downloading from that account. RIM has not specified that in order to view a draft application you need to login using the sandbox account only.
New Member
saifiemail
Posts: 1
Registered: ‎02-22-2013
My Device: 9800 tourch

Re: "We cannot connect you to Blackberry App World" Error

We cannot connect you to blackberry apps world. How I solve it. ??????
New Contributor
mastercj4
Posts: 2
Registered: ‎05-01-2014
My Device: curve 9720

Re: "We cannot connect you to Blackberry App World" Error

I have a problem with my bb curve 9720 whenever I go on blackberry a message pops up saying we cannot connect you to black berry worl please ensure that your device is connected to the wireless network and try again. I don't know what to do I have tried everything !
New Contributor
mastercj4
Posts: 2
Registered: ‎05-01-2014
My Device: curve 9720

Re: "We cannot connect you to Blackberry App World" Error

Meant to say whenever I go on blackberry world