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Adawn75
Posts: 2
Registered: ‎08-02-2009
My Device: Tour 9630

"you have used too many PIN changes on your App World ac...

"you have used too many PIN changes on your App World account." I can't purchase any apps. I have had to change out my Storm 6 times and now I'm with a Tour. Also I have another Storm on my Verizon account. Please tell me how to fix this issue. Amy Drake
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sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: "you have used too many PIN changes on your App World ac...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

Cheers!

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