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New Contributor
denislebel
Posts: 4
Registered: ‎09-27-2011
My Device: bold
My Carrier: at & T
Accepted Solution

redownload deleted ap

I recently deleted Blackberry Traffic inadvertently from by Bold.  How do I redownload it?

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: redownload deleted ap

Hi and Welcome to the community!

The same way you originally got it. If that was via AppWorld, then go there and get it again. If it was some other way, then do that again.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
denislebel
Posts: 4
Registered: ‎09-27-2011
My Device: bold
My Carrier: at & T

Re: redownload deleted ap

I wish it were that easy. When I go to the the ap in App World it shows as "uninstalled" and does not have an option to select it for download.

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: redownload deleted ap

Ah...OK...that makes a difference...

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

5. Return to AppWorld. Log into MyWorld (if applicable) and try again.

Hopefully it'll work for you! Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
denislebel
Posts: 4
Registered: ‎09-27-2011
My Device: bold
My Carrier: at & T

Re: redownload deleted ap

That took care of it. Thanks for all your help.
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: redownload deleted ap

You are most welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
WNeimeyer
Posts: 2
Registered: ‎08-11-2012
My Device: Blackberry Torch 9800
My Carrier: AT & T

Re: redownload deleted ap

[ Edited ]

i click on MY World in BlackBerry Apps and it gives me same error when I try to reinstall Blackberry Traffic:

An error has occurred. Please try again later( Error Id: 40820)

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: redownload deleted ap


WNeimeyer wrote:

i click on MY World in BlackBerry Apps and it gives me same error when I try to reinstall Blackberry Traffic:

An error has occurred. Please try again later( Error Id: 40820)


Hi and Welcome to the Community!

 

Actually, your situation is completely different...no one prior reported an error code in this thread...

 

Nevertheless, here is a KB that discusses that error:

  • KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
WNeimeyer
Posts: 2
Registered: ‎08-11-2012
My Device: Blackberry Torch 9800
My Carrier: AT & T

Re: redownload deleted ap

[ Edited ]

:Sorcerer: It worked and I was able to reinstall blackberry traffic w/o issues

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: redownload deleted ap

Excellent!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.