Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
New Member
MzzScarlet
Posts: 1
Registered: ‎04-07-2012
My Device: Curve 8520
My Carrier: Vodacom

trouble with ID verification

When trying to use appworld my phone said I must update it. When I did it said that I must update my bb ID then it says connecting to bb ID an then it says it failed and that I must try again later. I did so for the past few days and it still does the same... What can I do to change this? Please help!
Please use plain text.
Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: trouble with ID verification

Hello MzzScarlet,


The following article addresses the "80003" error message you are experiencing with BlackBerry® ID on your BlackBerry® Curve™ 8520 smartphone:

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World - http://www.blackberry.com/btsc/KB29613

We hope this helps.

Thank you.

 


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


Please use plain text.