Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

New Member
Posts: 1
Registered: ‎12-28-2013
My Device: 9900

trying to load latest version of BBM to my 9900

I am trying to load latest version of BBM to my Blackberry 9900 phone. When I start the process it takes me to Blackberry World Store Setup. I have successfully loaded the Blackberry World Browser Plugin on my computer (step 1 in the process). Step 2 in the process is to connect my device to the computer. I do this, and my computer recognizes that the device is connected, but the Blackberry process screen does not show that I have done so. Due to that I cannot move forward any farther in the setup process. Help.........

Please use plain text.
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: trying to load latest version of BBM to my 9900

Are you able to load BBM directly from BlackBerry World on your phone?





I hope that helps you.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Please use plain text.