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traebodge
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

twitter app - trouble downloading

Hello~  I am trying to download the twitterberry app and I am getting an error msg telling me that I need to re-configure my Blackberry Enterprise Server(BES)  to accept 3rd party downloads.  The trouble is, I don't know where to find my BES.  Can anyone help?
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JSanders
Posts: 83,022
Likes: 22,694
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Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Is your device on a corporate BES account, or is it a personal device?

 

Look at Options > Security > General Settings > scroll down to > **services** and what is listed under there?




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traebodge
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

Thanks for replying!  Under Services, it says ***no services***

 

Any thoughts?

 

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JSanders
Posts: 83,022
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Registered: ‎04-01-2008
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Re: twitter app - trouble downloading

Is the any '"Policy Name" just above **services** ?




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traebodge
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

It's a personal acct so I'm not using any BES services.  There's no policy name above ***services***.
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JSanders
Posts: 83,022
Likes: 22,694
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Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Then you shouldn't be getting that "reconfigure BES" message.

 

Is this happening when you attempt to download the application? Only for this application?

 

Does it occur on downloading any other AppWorld application?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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traebodge
Posts: 4
Registered: ‎05-22-2009
My Device: Not Specified

Re: twitter app - trouble downloading

Yeah, it happened only w/this app.  Granted, I haven't downloaded a ton of app's but I have the facebook app and had no trouble.  Do you think it's time to contact my carrier?
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JSanders
Posts: 83,022
Likes: 22,694
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

No, I don't think they have any insight to this.

 

**I am going to ask that this thread be moved over to the App World discussion section, maybe someone there will know.




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JSanders
Posts: 83,022
Likes: 22,694
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: twitter app - trouble downloading

Is an app you are trying to download from AppWorld, or where?

 

And to repeat, the error appears during the initial download... not while you are trying to INSTALL the application?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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