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Jean-merie
Posts: 1
Registered: ‎04-30-2013
My Device: torch
My Carrier: cell c

unable to download apps

Hi, I have been trying to download blackberry app world and whatsapp. Starts downloading then gives me an error 909. Please help??
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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unable to download apps

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB29060 When attempting to install some applications, a 909 Authentication error message may be displayed

Hopefully it contains something useful! 

Good luck and let us know!


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