12-27-2012 08:11 AM
ok, my hands aren't busy anymore.
so, I think it is always better to continue to use the old BlackBerry ID.
1) find it.
look in all your emails, for an email sent by firstname.lastname@example.org . The subject of the email should be something like :
"Your BlackBerry® ID has been created"
in the To: field, you will see the email address you have used for the creation of your BlackBerry ID.
2) recover the password
since you have the email, you can recover the password. Just use this article from the public knowledge base:
KB28685 How to reset the BlackBerry ID password using the password recovery question
Now, if you cannot do step 1, that is unfortunate, but don't be sad.
Plan A if you are 100% sure that you have never logged in BlackBerry ID (or AppWorld) on your BlackBerry smartphone, then create a BBID, and use it to log in.
Plan B On the other hand, if you have already logged in BlackBerry ID on your BlackBerry smartphone, then there is a long procedure to get rid of it and use another one. Explanations in this article:
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
you will have to create a backup, then use it to restore the content of your device
12-28-2012 09:28 AM
Hey Lisa Good to hear that your problem has been resolved . So you chosen the last Option This solution is one of the most detailed with all Options and possibilities related to BlackBerry ID and password and I am sure the solution provided by Xandrex will help most users who want to keep there original BlackBerry ID if condition favors.
So Lisa enjoy BlackBerry App World and Kudos go to Guru Xandrex .