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BlackBerry® Z10

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New Contributor
rdkidd
Posts: 5
Registered: ‎07-30-2013
My Device: Z10

10.1.0.4181 update - notifications only work in active work space

I just upgraded to 10.1.0.4181 and the HUB has changed so that you can only see one work space at a time.  I get all my emails from my "work" space and BBM text and personal emails come into my "personal".  Now when I am in my "work" space,  I don't get notification that I have a bbm or a text.  I have to switch and physically check all the time.   Not to mention it take 3-5 seconds to switch back and forth and have the hub update this messages.  This is a big step back and very frustrating.   Any fix to this issue?????

JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 10.1.0.4181 update - notifications only work in active work space

Downgrade the OS would the fix.

 

Do you need help with that?




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New Contributor
rdkidd
Posts: 5
Registered: ‎07-30-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

It would be helpful to know how to revert back to a previous version. I hope there is a fix for this in the next update though. 

JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 10.1.0.4181 update - notifications only work in active work space

Do you recall what OS release you had installed previously?




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New Contributor
rdkidd
Posts: 5
Registered: ‎07-30-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

10.1.0.1720 I believe

JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 10.1.0.4181 update - notifications only work in active work space

You would need to download this file for the Z10 and your exact model number (100-1, -2, -3, -4)

and then follow the directions here:  http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

 




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New Contributor
paudet
Posts: 3
Registered: ‎07-31-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

What about expecting a release that will bring back the HUB to what it was ? Or at least get the notifications to work for both profile at the sametime ?

 

It's very annoying to swap between both profile every 10 minutes in case you've missed something

New Contributor
bschirripa
Posts: 4
Registered: ‎07-08-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

not sure why your experiencing but downgrading is not the key. I did the update success but i have learned to do in the am with power connected and once the update is done and restarted. I do a battery pull. iwht htis update you may expect to re enter some passwords.
New Contributor
rdkidd
Posts: 5
Registered: ‎07-30-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

I agree,  simply to revert back to a previous version isn't a solution to this issues.  It needs to be fixed quickly with an update.  Not having notifications for half the messages coming into my inbox isn't something that I can live with for very long.  I don't have to want to mess around with reverting back to old versions to get something that was working fine, working again.

New Contributor
paudet
Posts: 3
Registered: ‎07-31-2013
My Device: Z10

Re: 10.1.0.4181 update - notifications only work in active work space

Any support guys could reply to this post ? The best functionnality over the other phones with the BB 10 lines was the Centralized Hub ... now it's gone ...
Anyway to get it back ?