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BlackBerry® Z10

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Contributor
alooi1
Posts: 12
Registered: ‎07-24-2013
My Carrier: zain

10.2.1 update

After i did the 10.2.1 update, whenever i go on snapchat or watch instagram videos once, the second time i try doing so, the camera bugs out..

When it bugs, i can't open my camera and i cant watch videos.... until i restart the phone

 

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Forums Advisor I
Leslie8120
Posts: 708
Registered: ‎01-23-2009
My Carrier: Rogers

Re: 10.2.1 update


alooi1 wrote:

After i did the 10.2.1 update, whenever i go on snapchat or watch instagram videos once, the second time i try doing so, the camera bugs out..

When it bugs, i can't open my camera and i cant watch videos.... until i restart the phone

 


Snapchat is an Android based app. The app is not available through BBW which means it is not guaranteed to work properly on your phone and / or it will not interfere with the functionality of your phone. The reason you can`t operate your camera anymore is because the Snapchat is holding it "hostage". By removing the battery, you are forcing the Snapchat to close and release other apps that were used by it while running.   

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