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BlackBerry® Z10

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New Contributor
Kobu14
Posts: 9
Registered: ‎03-16-2013
My Device: Z10
My Carrier: AT&T

AT&T Z10 Cannot Turn Off LTE

I am traveling with my z10 with AT&T And is having issues connecting to local mobile networks. I think the issue is with 4G LTE. I see online that other European models are able to turn off LTE, and switch to 3G only service. Why does ATT service not allow this for my Z10?

I have no Data now in Taiwan. I have data in HK, but only on specific networks and China too, only on specific networks. It is a Hassel for me to do manual mobile network selection an cannot use auto because it doesn't work on 4G I assume, so I need to check manual over all the different networks.
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Forums Advisor I
Arsen
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: AT&T Z10 Cannot Turn Off LTE

Have you tried the other mobile settings?

 

IMG_00000176.png

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Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: AT&T Z10 Cannot Turn Off LTE

Settings > network connections > mobile network > change the 'network technology' drop down :smileyhappy:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
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Contributor
NJZ10
Posts: 47
Registered: ‎02-01-2013
My Device: Z10
My Carrier: AT&T

Re: AT&T Z10 Cannot Turn Off LTE

AT&T locks that out.
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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: AT&T Z10 Cannot Turn Off LTE


NJZ10 wrote:
AT&T locks that out.

yes they do

 




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New Contributor
Kobu14
Posts: 9
Registered: ‎03-16-2013
My Device: Z10
My Carrier: AT&T

Re: AT&T Z10 Cannot Turn Off LTE

So my only hope is to wait see if they patch it? What's the reason for locking it?
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Forums Advisor I
Arsen
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: AT&T Z10 Cannot Turn Off LTE

Have you contacted AT&T and ask them why they lock this feature in your area. Have them open a ticket..

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Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: AT&T Z10 Cannot Turn Off LTE

Yeah, I'd be all over att. Silly thing to lock!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
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New Contributor
crawlgsx
Posts: 8
Registered: ‎03-22-2013
My Device: Z10
My Carrier: AT&T

Re: AT&T Z10 Cannot Turn Off LTE

AT&T has a history of doing this on phones. They do it on a lot of Android phones. I THINK the concsencous is that AT&T does it to keep taffic off 3g in areas where LTE is available. However that is extremely stupid since AT&T has but only 30-50 cities covered in the ENTIRE country with LTE. 

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New Contributor
Kobu14
Posts: 9
Registered: ‎03-16-2013
My Device: Z10
My Carrier: AT&T

Re: AT&T Z10 Cannot Turn Off LTE

This is extremely idiotic... it makes me want to go back to my old BlackBerry 9700 which only has 3G... This makes no logical sense... and I don't get it.... I guess it's nothing to do with BlackBerry.
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