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BlackBerry® Z10

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New Contributor
jb4trucks1
Posts: 3
Registered: ‎03-31-2013
My Device: Z10

Active sync issues with names with middle initails

When I merged/tranferred all me contacts 2800 of them it randomly created duplicates. and if there was a middle initail in the name it added it to both the first name and middle initial field.

 

Anyone found a solution to this?

 

With active sync can anyone confirm it is syncing both ways?

 

JB

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Active sync issues with names with middle initails

Hi jb4trucks1,

 

Did you transfer your contacts from another BlackBerry smartphone? When adding your BlackBerry Z10 to the Exchange Server, did you use a BlackBerry Enterprise Server?

 

Thanks.

 

-CptS

 

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New Contributor
jb4trucks1
Posts: 3
Registered: ‎03-31-2013
My Device: Z10

Re: Active sync issues with names with middle initails

Via BlackBerry Link from my bold phone
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Active sync issues with names with middle initails

So, when adding your Active Sync account, it added all of the same contacts that you previously transferred from your BlackBerry Bold, thus creating duplicates.

 

When in the Address Book, click on the icon in the lower left corner then select your Active Sync account to see if you still see the duplicates.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!