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Contributor
colpart
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile
Accepted Solution

Answering calls

Hi all

 

Thanks for all the support you guys give, it is much appreciated.

 

I am having difficulty answering calls at times, the 'down arrow' appears but no matter how many times I swipe it, it won't register. Now I accept that it might be me but does anyone else have a similar problem and also, does anyone know of an app that would replace the 'down arrow' with a simple button?

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JSanders
Posts: 83,105
Likes: 22,701
Solutions: 5,846
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Answering calls

Can you try swiping with your finger starting from just ABOVE the arrow?




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Contributor
colpart
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Answering calls

Thanks for the swift response, I tried all sorts of swipes but it just won't answer easily.

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New Contributor
wentouch
Posts: 8
Registered: ‎04-25-2013
My Device: Z10 STL 100-4
My Carrier: VERIZON

Re: Answering calls

You're doing it wrong

 

What is supposed to be swiped is the bar above the arrows, which you drag down to answer a call. 

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JSanders
Posts: 83,105
Likes: 22,701
Solutions: 5,846
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Answering calls


wentouch wrote:

You're doing it wrong

 

What is supposed to be swiped is the bar above the arrows, which you drag down to answer a call. 


Exaclty, as I said.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
wentouch
Posts: 8
Registered: ‎04-25-2013
My Device: Z10 STL 100-4
My Carrier: VERIZON

Re: Answering calls

Yeah; I was trying to be more clear, as I think some people will still swipe above the arrows, but still below the bar, as if the bar was the boundary, when it's the bar itself that needs to be dragged and will clearly show that the gesture is being done right, as opposed to swiping a general area and guessing whether the gesture is working.

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Contributor
colpart
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Answering calls

Thanks again guys for your help, I am glad it is not just me!
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