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BlackBerry® Z10

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Contributor
Posts: 10
Registered: ‎06-23-2014
My Device: z10
My Carrier: att

Auto lower volumne and turn off notifications

anyone know why my phone will automatic turn off its media and notification volumn when i run any app? i have to constantly increase volumn cause it will automatic lower the volumn even when im on my phone and its driving me crazy. pls help!!

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Auto lower volumne and turn off notifications

It's probably a software issue so restart your phone. To do this, press and hold the power button for about 15 seconds until you see BlackBerry on your screen. Don't release the power button until you see that, ignoring everything you see before that.

 

 

Try that and post back with your results.  Smiley Happy


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Contributor
Posts: 10
Registered: ‎06-23-2014
My Device: z10
My Carrier: att

Re: Auto lower volumne and turn off notifications

Hi,

 

thanks for the reply but it my phone still auto lower volumn or notification or switch it off to phone only. But afer the reset i think it is happening less often but hard to tell. pls advice