04-16-2013 10:47 PM
I know where to enter a password for my voice mail under settings, but it does not stay. I have to enter the password manually every time. Never had to do it before on older Blackberry's.
04-17-2013 03:14 PM
where can you enter the password in settings.
Open the Phone app, swipe down from the top to access Settings. Select Voice Mail and tap Change Password. Enter your password and tap OK. That's it. ~ecm
04-17-2013 04:27 PM
i tried it but it won't take, am i doing something wrong. I tried my 4 digit number that is already set up.
It isn't saved? Are you sure? There's no visible indicator that it has done so. The way to check is to open your phone app, At the top left is a Voice Mail speed dial. If you tap that, it should connect to your voice mail, pause for 3 seconds, then automatically enter your password.
If it isn't connecting, I'm not sure what the problem is. (I'll assume you know the password for your Verizon mailbox, and have enetered it correctly.)
You could try a battery pull. With the device on, remove the battery and wait a full minute before putting it back in. That's like rebooting your PC -- it sometimes clears a cache that's causing a problem.
Give these a try and let me know how it works out.
04-17-2013 04:47 PM
It didn't work for me either. Verizon did not know what was up either.
The only other thing I can think of to try is to dial in to your v-mail box, change your password, then change it on your device.