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BlackBerry® Z10

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New Contributor
vijaymalhan
Posts: 8
Registered: ‎03-04-2013
My Device: Z 10
My Carrier: Bharti Airtel

BB Z10 BBM Group updates and notifications not showing up in Hub?

BBM Group updates and notifications not showing up in Hub? The notifications are turned ON in Group settings. And all BBM notifications are enable in the Hub, still nothing shows up. Picture comments, addition, status updates simply dont show up. My device is on 10.0.10.58. 

 

Any workaround? 

 

 

 

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JSanders
Posts: 84,651
Likes: 22,952
Solutions: 5,904
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

In your Hub, are the Group chats appearing?




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Developer
rocmon
Posts: 76
Registered: ‎04-01-2008
My Device: BlackBerry Z10 + 64GB MicroSD
My Carrier: Rogers

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

I have the same/similar experience... then when I open BBM directly, and cick on Groups... I notice splats(sparks) in 1 or more of my BBM groups. Opening them revelars several picture comments, conversation updates none of which were reported in HUB... :smileyfrustrated:

peace and love
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New Contributor
vijaymalhan
Posts: 8
Registered: ‎03-04-2013
My Device: Z 10
My Carrier: Bharti Airtel

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

@JSanders. No I don't even see group chats. @rocmon mine is exact same problem.
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New Contributor
vijaymalhan
Posts: 8
Registered: ‎03-04-2013
My Device: Z 10
My Carrier: Bharti Airtel

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

Any update on this? Any workarounds?

I am missing all the picture comments? 

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JSanders
Posts: 84,651
Likes: 22,952
Solutions: 5,904
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

vijaymalhan, in your Hub settings > Hub Management, do you have BBM set to ON?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Developer
rocmon
Posts: 76
Registered: ‎04-01-2008
My Device: BlackBerry Z10 + 64GB MicroSD
My Carrier: Rogers

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

@JSanders, are you getting group updates?

 

Also, perhaps someone else can provide their experience, when I first open BBM (app) and then hit groups - I will notice that one of my groups has a splat(spark) so I click that group - but it's almost as if the group is waiting for an update from some other member to bring the current status into view. no pictures, no chats, even the group membership counter (below the icon at top left) shows 0... as in zero members. After a few seconds, or impatiently back out and back in... everything starts to materialize. Anyone experience this?

 

 

 

 

peace and love
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New Contributor
laxorth
Posts: 2
Registered: ‎01-02-2012
My Device: Curve 9300
My Carrier: 6135333203

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

I have the same experience.  I have to open the group and open the picture folder to see if a picture has been added or a comment on a picture has been added.  Very frustrating.  I get messages asking me why I didn't respond to a picture or comment.  I find I keep opening BBM to see if there are any updates so I will be somewhat current.  This should be an easy fix.  With my 9900 I was able to set different notifications for my groups now there is only one notification allowed for all BBM Contacts and Groups.

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New Contributor
tinuade418
Posts: 3
Registered: ‎07-15-2013
My Device: z10
My Carrier: mtn

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

i have similar problem. all my group chats has disapperead and i cant create nor see group invite. anyone with solution to this?

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New Contributor
Cichi
Posts: 3
Registered: ‎09-27-2013
My Device: Z10
My Carrier: T-Mobile

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

Hello all,

I've got the same problem.

No Alert and no new BBM messages are shown in the hub.

 

BBM alone works fine.

 

Any ideas?

 

Best regards

Chris from Germany

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