03-13-2013 02:05 PM
I just got my BB Z10 yesterday. The time zone is entered correctly, and the phone shows the correct time. However, my calendar seems to think that it's 1 hour later than it actually is. I entered an appointment for 9am, and when I looked at it on the day view, it showed up at 10am. Also, the red line (which I'm assuming is the current time) shows up an hour later than the actual time. Help!!
03-14-2013 03:29 AM
Hey AndyLynneP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We will need to gather logs from the BlackBerry Z10 to find the root cause. Please contact your network service provider and ask to be transferred to BlackBerry.
I appreciate your patience, I believe it's just a time zone coding issue. But we need to investigate further.
Thanks.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
03-14-2013 09:56 AM
Known issue with Saskatchewan time zone, see this thread. Looks like it is being worked on, but it never hurts to call your carrier and let them know you are having the issue.. the more that call in the more it moves up the development ladder. ![]()
03-14-2013 10:34 AM
Try going to
Settings/Date and Time and make sure Time Zone is Saskatchewan and Auto Update Time Zone is off
This fixed out calendar issue but hasn't resolved the SMS/Text one
03-20-2013 11:49 AM
I'm also having the same problems with the calender and the time stamps on my texts showing as 1 hour ahead. I am also from Saskatchewan, and the problem appeared after the time change on March 10. I have tried all the suggestions posted so far, but none have worked. I have double checked all my settings.Calender reminders occur at the correct time, but they show as being an hour ahead in my calender. It is really annoyiing, but at least I haven't missed a meeting yet.
04-04-2013 11:35 AM
I have found a temporary work around by setting my clock to 24 hour instead of 12. No clue why that fixes it, but it does.
You just have to adjust to 5pm being 17:00 ![]()