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BlackBerry® Z10

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New Member
AndyLynneP
Posts: 1
Registered: ‎03-13-2013
My Device: Z10
My Carrier: Sasktel

BB Z10 Calender shows the wrong time

I just got my BB Z10 yesterday. The time zone is entered correctly, and the phone shows the correct time. However, my calendar seems to think that it's 1 hour later than it actually is. I entered an appointment for 9am, and when I looked at it on the day view, it showed up at 10am. Also, the red line (which I'm assuming is the current time) shows up an hour later than the actual time.  Help!!

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Z10 Calender shows the wrong time

Hey AndyLynneP,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

We will need to gather logs from the BlackBerry Z10 to find the root cause.  Please contact your network service provider and ask to be transferred to BlackBerry.

 

I appreciate your patience, I believe it's just a time zone coding issue.  But we need to investigate further.

 

Thanks.


-ViciousFerret


 


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Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: BB Z10 Calender shows the wrong time

Known issue with Saskatchewan time zone, see this thread. Looks like it is being worked on, but it never hurts to call your carrier and let them know you are having the issue.. the more that call in the more it moves up the development ladder. :smileywink:

 

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
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Contributor
wilsond3010
Posts: 11
Registered: ‎05-28-2010
My Device: 8900
My Carrier: Rogers

Re: BB Z10 Calender shows the wrong time

Try going to

 

Settings/Date and Time and make sure Time Zone is Saskatchewan and Auto Update Time Zone is off

 

This fixed out calendar issue but hasn't resolved the SMS/Text one

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New Contributor
stpara
Posts: 4
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Sasktel

Re: BB Z10 Calender shows the wrong time

I'm also having the same problems with the calender and the time stamps on my texts showing as 1 hour ahead. I am also from Saskatchewan, and the problem appeared after the time change on March 10. I have tried all the suggestions posted so far, but none have worked. I have double checked all my settings.Calender reminders occur at the correct time, but they show as being an hour ahead in my calender. It is really annoyiing, but at least I haven't missed a meeting yet.

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Contributor
roo_ster
Posts: 20
Registered: ‎04-04-2013
My Device: Zed 10 STL100-3 10.1.0.273
My Carrier: SaskTel

Re: BB Z10 Calender shows the wrong time

I have found a temporary work around by setting my clock to 24 hour instead of 12. No clue why that fixes it, but it does.

 

You just have to adjust to 5pm being 17:00 :smileyhappy:

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New Contributor
piperforever
Posts: 2
Registered: ‎08-21-2013
My Device: Z10
My Carrier: Sasktel

Re: BB Z10 Calender shows the wrong time

my new z10 does this too.  I'm also from Saskatchewan.    changing to the 24 hour clock helped (thanks for the tip) but it isn't a great solution. 

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Contributor
roo_ster
Posts: 20
Registered: ‎04-04-2013
My Device: Zed 10 STL100-3 10.1.0.273
My Carrier: SaskTel

Re: BB Z10 Calender shows the wrong time

What version of the software are you running? When I upgraded to .273 it resolved the issue

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New Contributor
piperforever
Posts: 2
Registered: ‎08-21-2013
My Device: Z10
My Carrier: Sasktel

Re: BB Z10 Calender shows the wrong time

.348

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Contributor
roo_ster
Posts: 20
Registered: ‎04-04-2013
My Device: Zed 10 STL100-3 10.1.0.273
My Carrier: SaskTel

Re: BB Z10 Calender shows the wrong time

The other thing I would check is that your phone and calendar are set to the same time zone then.

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