I have some vague recollection that you are posting about this in another thread? Please keep in mind that, with hundreds (thousands??) of posts flowing through every day, it's rather difficult to keep track of a single conversation if it is spread across many different threads. Rather, replying to your own prior post with updated information will likely result in the best method to communicate your information to the other users in this forum.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.