Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
RolandFreeman
Posts: 2
Registered: ‎05-16-2013
My Device: BB Z10
Accepted Solution

BB10 OS Update from 10.0.10.88 failing

Have been trying to get the update, that is too large for Cell network, across my home WIFI and having no sucess. I either get a message saying can not find the update server, update server temproarily unavailable, or when it finds the update, just sits there when I tell it to update.

 

I do have an AT&T microcell on my network but have turned it off an tried with same results.

 

Ideals???

Please use plain text.
Super Contributor
pkcable
Posts: 274
Registered: ‎06-20-2012
My Device: Z30/Xperia Z Ultra

Re: BB10 OS Update from 10.0.10.88 failing

Try updating via BB Link on your PC or MAC.  :smileyhappy:

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. :smileyhappy:
Please use plain text.
New Contributor
RolandFreeman
Posts: 2
Registered: ‎05-16-2013
My Device: BB Z10

Re: BB10 OS Update from 10.0.10.88 failing

It took a few to setup the Link and then restarted Link a few times to get it to fully learn the phone before it told me there was an update. After update, you have to reboot the phone manually to finish everything.

 

Thanks

Please use plain text.
Super Contributor
pkcable
Posts: 274
Registered: ‎06-20-2012
My Device: Z30/Xperia Z Ultra

Re: BB10 OS Update from 10.0.10.88 failing

Glad you got it worked out!  :smileyhappy:

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. :smileyhappy:
Please use plain text.