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BlackBerry® Z10

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New Contributor
marc318
Posts: 2
Registered: ‎02-08-2013
My Device: BB Z10

BB10

So, in my excitement to support BB, I went out and got the new BB10. From the start, there have been issues with apps and synching. I won't go into long details but I am extremely disappointed by the fact that it has taken BB over a year and a half to get this right and they still manage to pooch the simplest things such as Gmail syching and Twitter notifications.

 

1) Gmail - I am using Gmail Active Sync and all was well at the start. All of sudden this morning, I lost my Gmail contacts. Despite deleting the account and reinstalling, it still doesn't work. I've been at this all day.

 

2) BBM - for some reason yesterday, I lost all of my BBM contacts. I had to restart the phone like three times before it all came back.

 

3) Twitter notifications - despite turning off and turing on the notifications button, I still don't get Twitter notifications. I've tried everything.

 

I don't think BB will give a **bleep** of what's said here today but I am really beginning to regret ever shelling out money for this thing. I tried my darndest to be supportive but clearly, BB missed the little things that really annoy its user base.

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BB10

Hey,

Welcome to the BlackBerry® Support Community Forums.


To better assist you with this issue and to help diagnose the cause,  we suggest that contact your wireless service provider and request they contact BlackBerry® Technical Support Services for further review and support.

Thank you.

-HB

 

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Trusted Contributor
andrew21212
Posts: 130
Registered: ‎02-06-2013
My Device: Z10 (returned) ** Torch and now my first non BB product a Samsung Note II so I can sync my Outlook,Notes,ToDo list,Categories,I am loving it !! I never knew a phone could do so much !!! hurry up RIM

Re: BB10

 

 

 

 

 

1) Gmail - I am using Gmail Active Sync and all was well at the start. All of sudden this morning, I lost my Gmail contacts. Despite deleting the account and reinstalling, it still doesn't work. I've been at this all day.

 

FYI, 

 

   I am of the understanding that Gmail Active Sync days are numbered for Free email users.   Confirm with Google of course to be sure.   

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Regular Contributor
ExchangeVeteran
Posts: 70
Registered: ‎02-09-2013
My Device: Bold9900, Z10

Re: BB10

they laugh at you when you do this. tell your bosses to read this blog and get in the game.
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