07-31-2013 08:18 PM - last edited on 07-31-2013 10:40 PM by jakoby4204
Dear Sir madam,
my name is Obaid Haroon I am from Karachi (Pakistan) I have purchased blackberry z10 from Ems the smart phone partner along assurance warranty plan provided by them . The problem I am facing is my bbm is not working on bis provided by Ufone (Pakistan) I have contacted them several times and every time I got a same answer there is no problem from our end . The issue remains I'd like to know what exactly problem is every thing is working fine like receiving and sending mails facebook, twitter, whatsapp, four square ,appworld etc etc . Please resolve this issue at your earliest . I am enclosing you complete details of my blackberry z10 below .
Thanking you and hoping to hear from you favorably .
Obaid Haroon .
Model: z10 stl100-1- regional middel east -charcoal black
bt Mac: <removed>
product bar code no : <removed>
current OS :blackberry 10
software release 10.1.0.4181
os version : 10.1.0.4633
build id : 556195
flash player version : 18.104.22.168
air version 22.214.171.124
cryptographic kernel version : 126.96.36.199391
wlan version: 1.1
radio version :10.1.0.4634
webkit version: 10.1.0.4624
browser version : 10.1.1.336
07-31-2013 09:29 PM