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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎08-30-2013
My Device: Blackberry Z10
My Carrier: Videotron

BBM Voice disappeared

My BBM Voice icon has disappeared today.  It has been a while now and I have tried a few options like restarting my phone, removing the battery, connecting and disconnecting from WiFi but it just wont reappear no matter what.

 

What can I do to have access again?

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BBM Voice disappeared

Hello theshape26,

 

Welcome to the forums. 

 

Have you verified that the other party is connected to WiFi and they have a compatible version of BlackBerry Messenger? 

-SR

 

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