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BlackBerry® Z10

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Contributor
Posts: 19
Registered: ‎03-25-2013
My Device: Z10
My Carrier: AT&T

BBM and Contact Issues on my Z10

I have all my info from my old Torch but there seems to be two of everything.  One contact is phone number only and the other is email info etc.  The contacts who are also BBM contacts are missing their photos when I'm in BBM.  But they're there in contacts.  Why doesn't the photo carry over to BBM?

 

 

Trusted Contributor
Posts: 105
Registered: ‎02-21-2012
My Device: Z10 and Playbook
My Carrier: Vodafone UK

Re: BBM and Contact Issues on my Z10

I don't know how to get rid of the duplication apart from mantually deleting them.
With BBM display pictures, is the PIN associated with the contact?