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BlackBerry® Z10

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Contributor
mu4e
Posts: 13
Registered: ‎03-26-2013
My Device: Z10
Accepted Solution

BBM avatar please help

i cant find all my pictures when i try to change my BBM avatar. i have a whatsapp file which has 24 pictures but when i try find one when changing my BBM avatar it only shows 17 pictures. this new pictures app is soooo coonfusing.

please help

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Contributor
Skrypno
Posts: 18
Registered: ‎03-11-2013
My Device: Z10

Re: BBM avatar please help

Hi, when you click on your current avatar picture, if you only see 17 pics then it means that the rest were saved to either your phone memory or SD card. Could be visa versa. When selecting pics, there should be an option call "Up" which you can use to switch between SD card and phone storage. I hope it helps you.
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Contributor
mu4e
Posts: 13
Registered: ‎03-26-2013
My Device: Z10

Re: BBM avatar please help

that does help, thank you!!

why isnt it like the old BBs where it opens the pictures app
it was much easier.
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Contributor
Skrypno
Posts: 18
Registered: ‎03-11-2013
My Device: Z10

Re: BBM avatar please help

I'm glad it did. You are welcome and welcome to the community.

Honestly this is my second BlackBerry device since my first BB8310 years ago and I have never used BBM before until now. I am loving it!
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