04-07-2013 12:42 PM
My problem is very akward. I was able to ping with this contact normally a week ago, but suddenly everytime i open this contact to chat with him/her my BBM just crashes. When i restart my phone and try to talk to the same person it does it again. It just crashes my BBM. I'm saving my messages on my phone( i've already deleted the history once) but it kept doing so.
i don't know if this a software or a hardware problem.
I'm currently running Software release 10.0.10.90 and OS version 10.0.10.690
My phone version is the STL100-2
Am i the only one with this problem?
04-08-2013 02:32 PM
Have you tried removing this contact then re-inviting them to BBM? Also, have you verified that its only this one contact that has the problem?
05-20-2013 05:20 AM
I have exactly the same issue with my Z10, exactly the same issue only one contact and I cant open a message from that person without BBM freezing for a few seconds then crashing, have reset the phone, done a battery pull re invited the contact but still nothing. Its rather frustrating cause it is a contact that I chat with frequently. Another issue with the Z10 is that the sound stops working randomly so I miss calls or messages sometimes but if i reset the phone its fine till it stops working again, the service provider Im with says there is nothing wrong and I dont have the money to replace the phone and its getting quite irritating. If any solutions are found please help