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BlackBerry® Z10

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Trusted Contributor
taylor-tomt
Posts: 231
Registered: ‎11-19-2010
My Device: Z10, Playbook

BBM drops out when switching to wifi. Repeatable bug. Latest OS .85

This bug has ocurred 3 for 3:

 

On home wifi, BB symbol is present, BBM works

 

Leave home wifi, go onto 4G, then LTE, BB symbol OK, BBM working

 

Return home, device automatically connects to wifi: BB symbol disappears, BBM stops working.

 

I tried turning off wifi, device goes back to 4G, no BB symbol, no BBM.

 

Turn wifi back on: no BB symbol, no BBM

 

Have to restart device to get BB symbol back.

 

This has happened Mon,Tues,Wed when returning home after work.

 

Latest OS .85 running.

 

 

New Contributor
mbpstar
Posts: 8
Registered: ‎03-19-2013
My Device: Blackberry Z10

Re: BBM drops out when switching to wifi. Repeatable bug. Latest OS .85

I am having same ISSUE.  Data services dropping in same exact way.  I am with AT&T.