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BlackBerry® Z10

Posts: 16
Registered: ‎08-26-2013
My Device: BlackBerry Z10
My Carrier: Rogers

BBM stopped working and keeps trying to restore itself

My BBM has suddenly stopped working. When I click on a BBM from the Hub I get an option to Setup or Cancel. When I click setup it tries to restore but it just hangs. I've waited over an hour multiple times.

I've tried to reboot and done a battery pull but the same thing happens.

When I try to open the BBM App itself it goes straight to restore and then hangs.

Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE
My Carrier: Airtel

Re: BBM stopped working and keeps trying to restore itself

There many ppl complaining of this issue today, please check this thread: http://supportforums.blackberry.com/t5/BlackBerry-Z10/blackberry-z10-restoring-your-bbm-information/...

A new thread isn't required for the moment.

P.S. A solution though hasnt yet been found.

If my post has helped you, give it a LIKE Smiley Wink