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BlackBerry® Z10

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Contributor
Posts: 27
Registered: ‎11-16-2010
My Device: Blackberry Z10
My Carrier: T-Mobile
Accepted Solution

BBM video chat has no voice???

Can't hear anything on BBM chat, neither can the other person hear me. Help, this is rather frustrating
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: BBM video chat has no voice???

Start with a battery pull on both ends.  You and the other user should both remove your batteries while your phones are powered on then replace them and try a BBM video call again.

 

 

Let us know if that helps you.  :smileyhappy:


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Contributor
Posts: 27
Registered: ‎11-16-2010
My Device: Blackberry Z10
My Carrier: T-Mobile

Re: BBM video chat has no voice???

Thanks
New Member
Posts: 1
Registered: ‎09-21-2013
My Device: z10

Re: BBM video chat has no voice???

I am having the same issue and the battery pull does not work...

Please help this is very upsetting