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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎06-07-2014
My Device: BBZ10
My Carrier: Airtel

BBZ10 - Software in device : 10.2.1.2941 , How to upgrade

Hi team,

 

 My Device BBZ10 is running on OS 10.2.1.2941 and its having battery issue and some kind of Application leak . when i checked in internet forums people are advicing me to upgrade to 10.2.1.2947 & 10.3.xx ,  But in my device when i am checking updates its not showing any upgrade available .

 

 What its mean those updates are officially not launched or what is the issue . Please suggest ?

New Contributor
Posts: 2
Registered: ‎05-31-2014
My Device: bold 9900
My Carrier: Student

Re: BBZ10 - Software in device : 10.2.1.2941 , How to upgrade

Hi i am new .. can u pls tell me how to ask questions..? i have some probs with my bb bold 9900 too.. tht wud be really helpful.. x

New Member
Posts: 1
Registered: ‎10-11-2013
My Device: Blackberry Z10
My Carrier: Telus Mobility

Re: BBZ10 - Software in device : 10.2.1.2941 , How to upgrade

I  just updated the OS to this version. Now when I have a call, the screen that used to be there is gone. It shows the main call screen, as if you hit the phone icon in the lower left. I can't end the call or control the call like it used to.  BB , please fix.