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BlackBerry® Z10

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New Contributor
ebiniza
Posts: 9
Registered: ‎04-23-2013
My Device: bb z10
My Carrier: glo nigeria

Backing Up Data on BB Z10

Assuming I don't have my old BB phone but my data still exist on the blackberry protect website (this I have confirmed severally), how can I transfer these data directly to my new BB Z10 wirelessly or by whatever means available without the old phone in view?

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JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Backing Up Data on BB Z10

Currently, you cannot restore data from a Protect backup to the Z10.




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3. Install free BlackBerry Protect today for backups of contacts and data.
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New Contributor
ebiniza
Posts: 9
Registered: ‎04-23-2013
My Device: bb z10
My Carrier: glo nigeria

Re: Backing Up Data on BB Z10

This is something the technical team should work on. What then is the advantage of having data backed up in the "cloud" when you cannot access it should you lose your old BB and decided to upgrade to a Z10?

However, I hope I can restore my current data (like BBM contacts especially) to a lower BB in heirachy should I decide to do so?

Please use plain text.
JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Backing Up Data on BB Z10

It has been rumored that the OS 10.1 update will include restore from Protect...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.