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BlackBerry® Z10

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Contributor
junny89
Posts: 25
Registered: ‎03-10-2013
My Device: bb z10

Re: Backup won't complete

Have you tried the other suggestion about the usb management ?
Forums Advisor III
rat-7
Posts: 1,407
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Backup won't complete


junny89 wrote:
Have you tried the other suggestion about the usb management ?

It is connected to a USB port that is 3.0, and directly on the motherboard, and there is absolutely no power management at play here, I disabled all of them at build time, and the computer is on 24/7

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
Contributor
junny89
Posts: 25
Registered: ‎03-10-2013
My Device: bb z10

Re: Backup won't complete

Have you tried deleting your apps? ( Theyl still be in ur app world under available)

If all else fails you have to do a system restore, or wait until update is available in ur country.
New Contributor
Rberry69
Posts: 7
Registered: ‎03-11-2013
My Device: Z10 and Playbook

Re: Backup won't complete

Works a little better, but still stops backup at 48%.

Forums Advisor III
rat-7
Posts: 1,407
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Backup won't complete


junny89 wrote:
Have you tried deleting your apps? ( Theyl still be in ur app world under available)

If all else fails you have to do a system restore, or wait until update is available in ur country.

I have already install the update, and the backup was not working from the get go, that mean with just the factory install programs and nothing else

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
Contributor
junny89
Posts: 25
Registered: ‎03-10-2013
My Device: bb z10

Re: Backup won't complete

Then maybe try and exchange your phone?
I am out of ideas. Unless you do another system restore and back up what you can.
New Contributor
Rberry69
Posts: 7
Registered: ‎03-11-2013
My Device: Z10 and Playbook

Re: Backup won't complete

Would this have anything to do with updates? My phone says I have the latest update (10.0.10.85) but link keeps telling me that a new 10.0.10.85 update is available.

Contributor
junny89
Posts: 25
Registered: ‎03-10-2013
My Device: bb z10

Re: Backup won't complete

It may have. What happens when you try installing the update through link?
New Contributor
Rberry69
Posts: 7
Registered: ‎03-11-2013
My Device: Z10 and Playbook

Re: Backup won't complete

It says the update completes, but wants to do the update the next time you plug it in.

New Contributor
Rberry69
Posts: 7
Registered: ‎03-11-2013
My Device: Z10 and Playbook

Re: Backup won't complete

Found my problem app... World of Goo!