10-25-2013 01:25 AM
I've been using my Z10 for over 5 months now with no problems until this week where i cant receive new SMS until i will restart my phone and all new messages will start to flood. it will be okay for a couple of minutes and it will start not receive mesasges again. Is this a common issue with the z10? i hate it when i need to restart my device just to receive new SMS.
10-25-2013 10:01 AM - edited 10-25-2013 10:02 AM
Do your regular data services and calling functions work?
Instead of restating your phone, try putting your phone into airplane mode (turn it ON). Give it a few seconds and then turn airplane mode OFF. Did that also cause messages to appear.
Have you checked with your carrier to see if it might be at their end?
10-25-2013 10:31 AM
10-25-2013 11:45 AM - edited 10-25-2013 11:46 AM
OK, if you turned airplane mode ON and then OFF (cycled it) and no sms, then it doesn't sound like a radio issue. Yes, check with your carrier, but also, have you loaded any apps recently? I had to run a 3rd party email app when I first got my phone as there were POP3 connection issues using the stock app. However, after 10.1 update, I stopped using it because stock issues were resolved. I then began getting a blue screen and restart daily (when I was using email). I removed the 3rd party app which was, apparently conflicting with stock app and problems stopped.
Restarting your phone suggests you may have a conflicting app because you are shutting apps down (temporarily).
10-26-2013 08:41 PM
and now i have a new problem. i upgraded my os to the latest one and now i havent used my phone for almost 24 hrs now. i posted the details of the new problem with another message on this forum. i hope things will be better with my blackberry z10 coz im getting frustrated with all the updates and failures of blackberry.