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BlackBerry® Z10

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New Contributor
fab8804
Posts: 5
Registered: ‎06-21-2013
My Device: Z10
My Carrier: Ooredoo

Battery Full and The notification showing it is low level

Hello, 

 

I have a BB Z 10 and I am happy with it, but I have 1 Problem and some comments 

 

1 - Problem : The battery really full and I am using the phone normally but the message is showing that the battery law 10% , I restarted, take the battery out than in but no use 

 

2 - comments : I need to use Tango and other application because in I Phone every thing available 

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JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery Full and The notification showing it is low level

1. Why do you think that the battery is full when it is showing 10%?




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New Contributor
fab8804
Posts: 5
Registered: ‎06-21-2013
My Device: Z10
My Carrier: Ooredoo

Re: Battery Full and The notification showing it is low level

I am using the mobile full day normally used
And I do not charge it and the message still showing the battery red colour and message that the battery low 10%
I am recording video with flash and everything normal
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JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery Full and The notification showing it is low level

A full day like that would certainly drain the battery to 10%




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
fab8804
Posts: 5
Registered: ‎06-21-2013
My Device: Z10
My Carrier: Ooredoo

Re: Battery Full and The notification showing it is low level

After I remove the charger the message directly will come that the battery law 10%, but really the battery is full, showing red colour but it is working the full day without charging
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Trusted Contributor
tahabashir1991
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10
My Carrier: UFONE

Re: Battery Full and The notification showing it is low level

I am having the same issue. It happened to me daily. Now I am writing this message from z10 showing battery low from 10 am and now the time is 7 pm and same battery is still showing low but I shoot almost 6 hour HD 1080p video from my mobile and working still fine but battery is still same showing low battery.
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Regular Contributor
Original_Lucy
Posts: 57
Registered: ‎07-07-2012
My Device: BB ZED 10
My Carrier: Fido

Re: Battery Full and The notification showing it is low level

From what I understand from your description is that the battery is erroneously reporting low when it is in fact full. I personally haven't heard this one, but, it doesn't mean others aren't experiencing this.One quick or not so quick way to find the problem, is if you know anyone with a Z10, try their battery and see if it still registers low, or go to your carrier shop and swap a battery to test. If it doesn't show low, then it's the battery. If it does, then further investigations are required.
Smile, it makes people wonder what you are up to. :smileyhappy:
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New Contributor
fab8804
Posts: 5
Registered: ‎06-21-2013
My Device: Z10
My Carrier: Ooredoo

Re: Battery Full and The notification showing it is low level

I tried other battery and the problem still the same

And I put my battery in other BBZ10 and it working very good
That means the software of battery level is not respond good
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JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery Full and The notification showing it is low level

Please try this, with your device connected to the wall outlet charger, and the BlackBerry powered ON, remove the battery for a minute, replace and reboot. That should reset the on-device battery meter.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Regular Contributor
Original_Lucy
Posts: 57
Registered: ‎07-07-2012
My Device: BB ZED 10
My Carrier: Fido

Re: Battery Full and The notification showing it is low level

Good one, I will definitely keep that tip in my back pocket. Hope I never have to , but, at least I will know one more thing.
Smile, it makes people wonder what you are up to. :smileyhappy:
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